The “Kees” to Providing an Excellent Website User Experience

It happens without warning – and sometimes without mercy. You’re visiting a company’s website for the first time when you’re immediately shocked, confused and even horrified by the design. The layout is chaotic. The colors are crazy. The navigation feels like a maze. You quickly escape by clicking the X button on the browser window…

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Chatbots: They Aren’t Evil!

Bots. The very word may conjure up fearful images of microscopic gremlins running amok inside our devices, executing their nefarious schemes in a brazen attempt to imitate – or dominate – the digital world we live in. And that’s only the beginning. Bots learn. They adapt. If not kept in check, they could end up…

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Marketing For A Cause

Business and consumer values evolve all the time. Recent studies have shown that more than 60% of consumers want to buy from brands that have a real purpose. This indicates that in today’s world, people tend to support companies that are active members of their communities, maintain good ethical standards, and exhibit social responsibility. Cause…

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