It’s no longer enough to offer a great product or service. To win the loyalty of customers, your company needs to stand out by telling its story.
When implemented effectively, business storytelling is an effective form of marketing strategy and can boost your business in a variety of ways:
It provides your business with a competitive advantage. With the amount of information customers are exposed to on a daily basis, it’s easy for your brand to get lost in the shuffle. A great story can help differentiate your company from competitors and ensure customers have an emotional connection to your brand.
It maintains the attention of your audience and increases their understanding. Storytelling is an effective way to keep customers engaged while making sure they understand what you’re brand is all about.
It shows you care. Sometimes a business can become just that, a business. But sharing your story can help show customers that you care about more than just the bottom line. Having customers get emotionally tied to your brand is a good thing.
It encourages employee engagement. Employees are the backbone of any business; you need them to show up, do the work and stay passionate. Sharing your story can help create the company culture you want while giving your employees a sense of purpose, meaning and something to believe in.
It can help with decision making. Consumer purchasing decisions can be more emotional than logical. We don’t just rely on facts and figures, we search for stories about products, including reviews and testimonials. Sharing your story can help customers better relate to your product and create an experience rather than a simple transaction.
It humanizes your brand. Storytelling doesn’t just tell your story and why you’re so great, it also provides you the opportunity to be viewed as people working towards a larger cause and not just a profit. Remember, people want to do business with people.
To learn more about how we can help you tell your story, please contact your DeanHouston account/marketing manager.