From the Desks of DH+ Experts

Customer service is at the heart of every business. A company can’t be a business without it. While bad customer service can crumble your company down to the ground and leave you with nothing more than the painful memory of a failed business, good customer service can increase leads, boost sales and elevate your brand’s […]

Not so long ago, personalization in sales was as simple as a conversation and striking a deal with a firm handshake. But with the digital world somehow becoming more real than reality, the ways businesses personalize the sales experience has become more technical and a little more complicated. While this new way of personalization can […]

It happens without warning – and sometimes without mercy. You’re visiting a company’s website for the first time when you’re immediately shocked, confused and even horrified by the design. The layout is chaotic. The colors are crazy. The navigation feels like a maze. You quickly escape by clicking the X button on the browser window […]

There’s that advertisement again. You’ve seen it countless times. It’s emotional, persuasive and memorable. It hits all the marks: demonstrates what makes the product special, how it can benefit your life and why you need it as soon as possible. So why haven’t you made the purchase yet? It’s because the advertisement is paid for […]

This fall, each DeanHouston+ team congregated for a series of Core Competency Summits at the company’s new headquarters in Covington, KY, just across the river from downtown Cincinnati. The professional development gatherings were broken into two-day group sessions focused on training, education and team building – and a lot of fun too! The Client Success […]

Let’s start with a brief history lesson. The world’s first recognized trade show is the Great Exhibition of 1851, which was held in England. The international event provided people from all around the world an opportunity to connect and engage with one another while they experienced a variety of innovative products that would change the […]

So, you’ve created a new product you’re excited to share with the world. Now what? Well, you need to give it a name. Beginning the product naming process can feel a little overwhelming, especially when you have so much (financially and emotionally) riding on the success of your product. What if you choose a bad […]

In 2009, James Cameron released Avatar, a science-fiction adventure film developed primarily with 3D technology. The blockbuster drew audiences into the most immersive digital world ever created and captured – and redefined what the cinematic experience means for many. Today, 3D technology is similarly revolutionizing the B2B world – with 3D product renderings that are […]

At DeanHouston+, we are grateful for all the military veterans who have protected our nation. In particular, we would like to thank Andy Speidel, Cathy Sutton and William Avery for their bravery, commitment and service. We are proud to have you on our team. Andy Speidel is the Senior Multimedia Designer on the Creative team. […]

There was a time when the best way to experience virtual reality was to press your eyes against a small, portable headset and use a handheld controller to navigate a crimson, wireframe landscape. While this early attempt at VR gaming had too many people seeing red, the latest offerings span far beyond a limited, stationary […]

Anybody who has ever put together furniture knows the value of words and pictures working together as one. And in a world where attention spans are like an endangered species, an infographic can be a wonderful tool to quickly get information across in a digestible way. With that in mind, here’s an infographic about infographics. […]

The line between product and service continues to blur by the day. That’s even true in the traditionally slow-changing world of manufacturing. The days of “all we do is make things,” is slowly changing into a mindset of capturing post-sale revenue through service offerings. Servitization in manufacturing is all the rage now, and that’s because […]